Privacy policy

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New Federal Act on Data Protection (nFADP)

Switzerland is implementing new legislation to better protect personal data. Swiss companies will have to comply with this legislation from September 1, 2023. Consult the law >>

Who are we?

This website and its content is provided by a trading company.
The responsible body within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR) and Swiss Law (nLPD) is:


Royalcasa di Martin Novati
Via Giuseppe Lanz 22
6850 Mendrisio
Telefono : +41 (0)91 225 05 02
E-mail :
Sito web :


What personal information we collect and why we collect it.

When you access this website, information of a general nature is automatically recorded. This information is recorded in the server log file and includes the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like.

This is for the following reasons:

  • to ensure a problem-free connection to the website
  • to ensure the smooth use of our website
  • for the evaluation of system security and stability as well as
  • for further administrative purposes

Your data will not be used to draw conclusions about you personally. Information of this kind is only evaluated statistically in order to optimize our website and the technology behind it.

Storage period.

The data will be deleted as soon as they are no longer required for the purpose of the survey. For the data used to present the website, this is generally the case when the respective session has ended.

Contact forms.

The data you enter will be stored for the purpose of individual communication with/ for you. To do this, you must provide a valid email address and your name. This is used to assign the request and then answer it. The specification of further data is optional.

The use of cookies.

Cookies are small files saved by your browser while you visit a website with your PC, smartphone or tablet. Cookies can remain in the system for the duration of a session (that is, until you close the browser used for web browsing) or for long periods and may contain a unique identifier as well as other information.

The website uses technical and session cookies to allow the use of essential functions such as:

  • to log in and browse the administrative area
  • to keep the choice of language
  • to keep off the warning that cookies are used
  • etc. also uses analysis cookies for the purpose of monitoring the traffic on its pages. The related "Google Analytics" library is implemented with a masking instruction of the visitor's IP address.

What rights you have to your data.

If you have an account on this website or have contacted us in any way, you can request an export of your personal data from us, including all data that you have given us. In addition, you can request the deletion of all personal data that we have stored about you. This does not include the data that we have to keep for administrative, legal or security reasons.

How long we keep your data.

If you write a service- or any other request, it will be saved indefinitely, including the metadata. In this way, we can automatically recognize and approve follow-up service.

For users who register something on our website, we also save the personal information that they provide for their profiles. All users can view, change or delete their personal information at any time. Website administrators can view and change this information.

How we protect your data.

SSL encryption

In order to protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) over HTTPS.


We can adapt this data protection declaration at any time without notice. The current version published on our website applies.

Questions to the data protection officer.

If you have any questions about data protection, please write us an email or contact the person responsible for data protection in our organization listed at the beginning of the data protection declaration.

mendrisio, 25.02.2024